Are the cars clean and well maintained?

Yes. We encourage you to make a time to inspect our vehicles and discuss your requirements with us.

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Is there a charge for travel time to the first collection?

No. Your time starts when we agree to depart from the pickup location(s)

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Is there a surcharge for areas outside the metropolitan region?

Yes. Please contact us to discuss your location and we can then advise you of any additional surcharges.

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How much is the deposit?

We usually require $50 to secure your booking.

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Is there a late-night collection service?

Yes. We offer a late-night collection service at an additional charge.

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Is there a contingency plan for mechanical failure?

We have a car and driver which is on stand-by in case of any unforeseen mechanical failure.

In the event of any breakdown (even if a replacement vehicle is used) the portion of the booking for that vehicle will be refunded.

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Is there insurance cover?

Yes. All our vehicles are fully insured

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Will the car I book be the one that arrives on the day?

Yes. The car that you book will be the vehicle which arrives on the day unless we have advised you previously of any changes to your booking.

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Do all drivers have a Vic Roads Driver’s License?

Yes. All our drivers are fully licensed.

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How many passengers is each car licensed to carry?

This varies depending on the vehicle(s) you have chosen as licensing dictates the number of passengers that each vehicle is allowed to accommodate.

It is best to consult with us to ensure that you can accommodate all your passengers.

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Are the cars licensed by the Victorian Taxi Directorate?

Yes. All of our cars are licensed by the Victorian Taxi Directorate.

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Is there a minimum booking?

Yes. A minimum of 2 hrs per car is required.

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Are there two or three matching cars available?

Yes. We have a variety of vehicles to accommodate all requests.

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Can I inspect the cars before I book?

Yes we encourage you to make a time with us to inspect our cars and discuss your requirements.

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